ONE Desk
Authorized remote assistance and ONE Discover device and network-share inventory.
Explore ↗MCHILS EBX · ENTERPRISE TECHNOLOGY
Every solution.
One connected future.
ONE Solutions is the parent platform for remote support, cybersecurity, endpoint management, data resilience and managed IT services. ONE Suite is the core software portfolio.
ONE customer identityWorldwide enquiriesEnterprise roadmap
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ONE SOLUTIONS
REMOTESECUREPROTECTRECOVER
ONE SOLUTIONS / ONE SUITE
Four integrated products, one ecosystem.
ONE Discover is part of ONE Desk, Update Manager part of ONE Endpoint and Disaster Recovery part of ONE N Backup and Recovery.
ONE Shield
Security operations, signed device findings and organization-isolated reporting.
Explore ↗ONE Endpoint
Endpoint posture monitoring and integrated ONE Update Manager.
Explore ↗ONE N Backup and Recovery
Encrypted backups, database connectors, scheduled policy and integrated Disaster Recovery.
Explore ↗ONE Suite lives inside ONE Solutions.
Existing product websites remain available while ONE Solutions becomes the single discovery and commercial gateway.
SERVICES YOU CAN SELL
Managed services alongside the software.
Start with scoped, expert-delivered services while software certification and live security validation continue.
Managed Backup & Recovery
Backup assessments, encrypted offsite policy, verified restore drills and continuity planning.
Explore ↗Endpoint & Security Care
Device inventory, native antivirus posture, maintenance-window and patch-plan consulting.
Explore ↗IT Support Retainers
Remote support, onboarding, service desk operations and documented response commitments.
Explore ↗Database & Cloud Care
Managed database maintenance, recovery review, cloud backup architecture and oversight.
Explore ↗ONE CHANNELS
Security partnerships and unified commerce.
Independent business platforms, not extra ONE Suite product licenses.
ONE ACCOUNTS
One customer identity.
ONE Accounts manages organization sign-in, user roles, device enrollment and available security reports.
Customer access
Organizations sign in here to manage available services. Internal EBX License Control is excluded from public marketing.
EXPANSION ROADMAP
New revenue without fragmenting the portfolio.
These are proposals for future features and products, not commercially activated services.
HIGH PRIORITY
SaaS Backup — Microsoft 365 & Google Workspace
Business email and cloud-drive backup with recoverability testing and compliant data processing.
OpportunityHIGH PRIORITY
ONE Helpdesk & AI Triage
Ticketing, knowledge-assisted routing and SLA workflows integrated with ONE Desk.
OpportunityMEDIUM PRIORITY
ONE NetworkWatch
Approved infrastructure uptime monitoring, SNMP, server/NAS health and configuration backup.
OpportunityOne unified pricing journey
Compare standalone plans, security bundles and continuity packages using proposed USD commercial rates.
Release status: This is a public brand and sales-enquiry website. Software features require product-specific acceptance; the site does not activate real-time remote sessions, certified security, automatic recovery or paid subscriptions.
EXPANSION PRODUCTS
Three additional opportunities to commercialize.
New engineering product foundations are available for private technical evaluation; provider authorizations and field testing remain pending.
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ONE SaaS Vault
Encrypted recovery from authorized Microsoft 365 and Google Workspace export files. Direct OAuth sync is pending.
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ONE Helpdesk AI
Multi-organization ticket workflow, assignment, SLA tracking and rule-based triage. Model-powered triage is pending.
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ONE NetworkWatch
Explicitly approved device-IP availability checks and reporting. Continuous monitoring agents are pending.
ASSESSMENT SERVICES
Sell verified scope, not hypothetical licenses.
Use repeatable technical assessments to establish customer needs and produce actionable service proposals.
Backup Health Check + Endpoint Security Assessment
Two structured assessment workflows with operator-supplied evidence and private HTML reports.